Need help?(229) 432-7345
Give us a call.
Request a service call
Please note online service calls are received by office staff from 9:00 a.m. Monday through 4:00 p.m. Friday. If this is an urgent service request, please call us at (229) 432-7345.
Please note online requests are received by office staff from 9:00 a.m. Monday through 4:00 p.m. Friday. If this is an urgent service request, please call us at (229) 432-7345.
798 21st AvenueAlbany, GA 31706 USA
P.O. Box 5228(229) 432-7345
Review our Business:
Receptacles on the outside of your house and near sinks inside have special protection known as GFCI. If you lose your power on one or more of these receptacles, find the tripped GFCI receptacle and reset the button. GFCI stands for ground fault circuit interrupter. They are designed to prevent electrical shock when there is a difference in the currents in the hot and neutral wires. When a GFCI detects the difference in currents, it can turn off the circuit to avoid any potential danger. If you don’t have any GFCI(s) in your home, you should consult MetroPower to have them installed.
If you do have GFCI(s) in your home, it is important to test them periodically to make sure that they are working properly. It is possible for a GFCI to become damaged due to a surge of electricity. It only takes a minute to run a simple test to insure that your GFCI is working properly. We suggest that you do the following:
Testing your GFCI
- Assuming your GFCI has tripped, push the “RESET” button located on the receptacle to assure normal GFCI operation.
- Plug a lamp or other product with an ON/OFF switch into the GFCI receptacle and then turn the lamp ON.
- Next, push the “TEST” button located on the receptacle and the lamp should go OFF.
- The last step is to push the “RESET” button and the lamp should go ON again.
What does it mean if the lamp remains ON when the test button is pushed?
This means that the GFCI is not working correctly and it could be a problem with the installation. If a tripped GFCI will not reset, it also indicates a problem that should be checked out by a trained electrician.
It is possible that you have more than one GFCI in your house. A GFCI usually protects several regular receptacles outside and around sinks in bathrooms and in the kitchen. If your GFCI trips or is not working properly, contact MetroPower so one of our certified electricians can assess the situation and make sure the problem is corrected.